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Boston, MA
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Full time
Posted on: 
September 24, 2025

Onsite Field Technician

Assist customers directly by setting up their devices and configuring their environment

Job Description

As an Onsite Field Technician, you’ll visit customers to set up their devices and configure their environment for our app. You ensure everything works smoothly and provide hands-on guidance to help customers get started. Your role combines technical skills with excellent customer service to deliver a seamless experience.

Job Responsibilities

The job of the Field Technician is to help customers setup their work environment so they can be ready to begin business ASAP. Job responsibilities are as follows...

  • Install and configure devices and software on-site.
  • Test setups to ensure everything is working correctly.
  • Train customers on using devices and app features.
  • Report issues and provide feedback to improve installation processes.
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Apply to this job

Interested in joining our team? Send your resume and a short introduction to contact@counterapp.io. We can’t wait to learn more about you and your experience!