Contact us

Our contact team is available 24/7. Please note that we are experiencing a high volume of emails, your patience is appreciated.

Get in touch

Have questions, or need more information? Reach out anytime—we’d love to hear from you.

Your message has been submitted.
We will get back to you within 24-48 hours.
Oops! Something went wrong.

Frequently Asked Question

Does CounterApp offers a free trial?

While we don’t have free trials, our platform is designed to be simple and transparent, and we can show you how it works before you commit.

Do you currently have open positions?

Yes we do! If you’re passionate about making a difference, check out our openings and join us on the journey.

Do you offer discounts for non-profits?

While we don’t offer discounts, we’re committed to keeping our pricing fair and consistent. Our goal is to provide lasting value without unexpected increases, so you can plan with confidence.

What is your product refund policy?

All sales are final and non-refundable. We encourage you to reach out with any questions before purchasing, and we’ll be glad to help.

Can multiple people use the app for the same community?

Yes! Multiple people can use the app to manage the same community, and we encourage teams to collaborate for easier tracking and reporting.