Remote
Full time
Posted on:
September 24, 2025
Customer Support Specialist
Help customers with questions and issues for a great experience.
Job Description
Join our team as a Customer Support Specialist and be the first point of contact for our users. You’ll help answer questions, troubleshoot issues, and ensure every interaction leaves the customer satisfied. Your role is key in maintaining a positive, helpful relationship between our company and our users.
Job Responsibilities
As the first point of contact, the responsibilities as a Customer Support representative are as follows...
- Respond promptly to customer inquiries via email, chat, or phone.
- Troubleshoot technical or account-related issues.
- Provide clear guidance and solutions to improve the user experience.
Apply to this job
Interested in joining our team? Send your resume and a short introduction to contact@counterapp.io. We can’t wait to learn more about you and your experience!